Avoiding Unnecessary Emergency Room Visits: Resources for Practices

Have you used the new ER toolkit?

When patients go to the ER for non-emergent, low-acuity needs, outcomes can be poor. This toolkit contains resources to help your practice inform, education and empower your patients to:

  • Seek care from your practice whenever possible for emergent needs
  • Choose appropriate in-network emergent care options when your practice is not available
  • Preserve communication and coordination with your practice whenever emergent care is sought

The resources in this toolkit can benefit all your patients. Our goal is to help your practice increase access for your patients while offering secondary options for emergent care needs. To that end, we offer assessment tools to help your practice choose which areas to focus on and how to measure progress.