This week we are featuring the Woman’s Clinic for their quality improvement efforts in increasing breast cancer screenings. By obtaining top of the line equipment, changing team roles and providing patients relevant information, the clinic has increased its screening rate by 60%.
The Woman’s Clinic is located in Jackson, Tennessee and has 11 providers. The clinic’s mission is to be the clinic of choice for women’s OB/GYN services by providing exceptional and compassionate care and personalized attention through all stages of life.
Breast cancer is the most commonly diagnosed cancer in women, and the second most deadly. The Woman’s Clinic sought to create a personalized and efficient process to ensure their patients receive mammograms as guided by best practices and that patients receive timely results. First, they purchased a new 3D mammogram machine for easy, high quality access at the clinic. They hired a new concierge to direct the workflow. If the results are clear, the concierge notifies the patient within 24 hours. If the results are abnormal, a surgery nurse calls the patient to determine next steps for additional diagnostics either at the clinic or through referral. Results are linked to the EHR and call system so patients receive reminders about their annual exams.
Baseline breast cancer screenings were a lowly 13% when the Woman’s Clinic began TCPI. After making these changes, their performance soared to 74%– surpassing their own goals and national benchmarks. You can read their full story here.
The views expressed in this story are those of the authors and do not necessarily represent the official views of Woman’s Clinic. Additionally, this work was funded by the U.S. Department of Health and Human Services – Centers for Medicare and Medicaid Services’ Transforming Clinical Practice Initiative, under grant number 1CMS331549-03-00. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies