Featured Practice: Church Health — Reducing Phone Wait Time through Redesign and Language Access

Practice transformation is at its best when multiple quality improvement changes are made to address one issue and when synergy between changes results in tangible improvements felt by both patients and providers. That has been the case at Church Health, where they have dramatically reduced phone wait times by redesigning the entire phone system and … More Featured Practice: Church Health — Reducing Phone Wait Time through Redesign and Language Access

PTN Best Practices Podcast: Engaging Patients in Quality Improvement and Transformation

In this week’s episode of Best Practices, our hosts, Dr. Thomas Spain and Kirkland Ahern-Jones, are discussing Patient Advisory Councils. Involving patients in quality improvement efforts is critical. When the MidSouth PTN launched four years ago, teaching practices about shared decision making was a priority. The idea was an unknown–and even frightening–concept at the time. … More PTN Best Practices Podcast: Engaging Patients in Quality Improvement and Transformation

Featured Practice: Southern Pain Associates — Depression Screenings and Behavioral Health Referrals

As we come to the close of the formal TCPI time, we are happy to spotlight a practice that has successfully transitioned to a Merit Based Incentive Payment System: Southern Pain Associates. Of the many transformation changes this practice has initiated, one success has been increasing the percentage of patients who receive depression screenings and … More Featured Practice: Southern Pain Associates — Depression Screenings and Behavioral Health Referrals

Featured Practice: Columbus Eye Clinic — Closing the Referral Loop

Our featured practice this week is Columbus Eye Clinic & Laser Surgery Center. This clinic has worked diligently to improve the referral process, focusing specifically on ensuring that practices that refer patients to them receive clinic notes after the patient is seen. The clinic has witnessed steady increases in receipt of specialists report, in fact, … More Featured Practice: Columbus Eye Clinic — Closing the Referral Loop

Featured Practice: Tennessee Pediatric and Adolescent Center – Incorporating patient education and input to increase well child visits

This week we are proud to feature the Tennessee Pediatric and Adolescent Center (TPAC) and highlight changes they’ve made to increase annual well child visits. Many of our pediatric practices thrive at involving patients and families in care decisions, and this practice is no different. Through a combination of patient education, staff training, and staffing … More Featured Practice: Tennessee Pediatric and Adolescent Center – Incorporating patient education and input to increase well child visits

PTN Best Practices Podcast: Incorporate a Community Health Worker with Barbara Clinton and Tonya Elkins

In this week’s “Best Practices” podcast episode, our hosts sit down with two members of the MidSouth PTN subject matter expert team, Tonya Elkins and Barbara Clinton, to discuss the role of a community health worker. Tonya Elkins is the Director of Maternal Infant Health Outreach Worker Program, as well as an instructor in clinical nursing … More PTN Best Practices Podcast: Incorporate a Community Health Worker with Barbara Clinton and Tonya Elkins

Featured Practice: Western Kentucky Rheumatology — Increased BMI Screenings

This week’s featured practice is Western Kentucky Rheumatology. Over the course of TCPI, this practice has increased its BMI screenings by 35%. Their story shows the importance of having the right technology to support continuous quality improvement.  Western Kentucky Rheumatology is a single physician practice with offices in Clarksville, Tennessee and Hopkinsville, Kentucky. With a … More Featured Practice: Western Kentucky Rheumatology — Increased BMI Screenings

Featured Practice: DeSoto Family Medical Center– Tobacco Use and Cessation Interventions

This week’s featured practice is DeSoto Family Medical Center. As a primary care provider, one focus of DeSoto’s quality improvement efforts has been to bolster preventive screenings in as many areas as possible. Here, we highlight their success in increasing tobacco screening and cessation interventions.  DeSoto Family Medical Center is a small, 6 person team … More Featured Practice: DeSoto Family Medical Center– Tobacco Use and Cessation Interventions

PTN Best Practices Podcast: VBCU Recap

In this week’s “Best Practices” podcast episode, our hosts Kirkland Ahern-Jones and Dr. Thomas Spain discuss the first Value-Based Care University course, which was held on August 16th. VBCU’s pilot event was rolled out to front-line staff, including quality improvement advisors and practice managers. VBCU is intended to help demystify the risk involved in alternative … More PTN Best Practices Podcast: VBCU Recap

Featured Practice: Woman’s Clinic – Increased Breast Cancer Screenings

This week we are featuring the Woman’s Clinic for their quality improvement efforts in increasing breast cancer screenings. By obtaining top of the line equipment, changing team roles and providing patients relevant information, the clinic has increased its screening rate by 60%.      The Woman’s Clinic is located in Jackson, Tennessee and has 11 providers. The … More Featured Practice: Woman’s Clinic – Increased Breast Cancer Screenings